1. Introduction
– RealCloud (hereinafter referred to as “the Platform”) is a cloud computing platform owned and operated by Internodes Technology (India) Pvt. Ltd. (“we”, “us”, “our”), registered under trademark.
2. Acceptance of Terms
– By accessing or using the Platform, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms & Conditions, you must not use the Platform.
3. Privacy Policy
– Our Privacy Policy governs the use of personal information collected from or provided by you at the time of registration and during your use of the Platform. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.
4. Cookies
– We use cookies to enhance your browsing experience on our Platform. By using the Platform, you consent to the use of cookies in accordance with our Privacy Policy.
5. Hyperlinking to Our Content
– You may link to our home page or other pages of the Platform, provided that the link does not portray us in a false, misleading, derogatory, or otherwise offensive manner.
6. iFrames
– Without prior approval and express written permission, you may not create frames around our web pages or use other techniques that alter in any way the visual presentation or appearance of our Platform.
7. Content Liability
– We shall not be held responsible for any content that appears on your website. You agree to protect and defend us against all claims that are rising on your website. No link(s) should appear on any website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of any third party rights.
8. Data Usage
– We may collect, store, and use data related to your use of the Platform in accordance with our Privacy Policy. You agree that we may use this data to improve our services and for other lawful purposes.
9. Payment and Refund
– Payment for services on the Platform is on a Pay as you Go and Pay per actual use basis. There are no upfront costs for using the Platform. Refunds are not granted in case of leftover balance (however you can consume it against any other similar deployment) OR for resources that have already been consumed.
10. Cancellation
– In the event of cancellation of your services, No refunds shall be granted, however your balance at the time of cancellation of services shall remain available for next 180 days which you can use against your any other deployment in cloud.
11. Third Party Licenses
– We may offer third-party products such as cPanel/WHM, Plesk, DirectAdmin, any operating system such as RHEL etc., at discounted prices upon user request. Once allocated, no refunds will be granted for any third-party products. We do not offer any warranties or refunds in case of cancellation for third-party products, however paid support may be available to resolve issues related to these products.
12. Modification of Terms
– We reserve the right to modify these Terms & Conditions at any time without notice. By continuing to use the Platform after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Platform.
13. Governing Law
– These Terms & Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
14. Contact Us
– If you have any questions about these Terms & Conditions, please contact us via opening a ticket.