Dear Customer,
We would like to inform you that, due to critical platform improvements, we are migrating our current cloud infrastructure to a native container platform. This transition will be carried out over the next few days across all our regions, beginning with the USA today.
The migration is designed to improve the overall reliability, performance, and manageability of our platform while ensuring a seamless experience for your workloads.
What to Expect During the Transition
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Your data will remain secure throughout the migration process.
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Any unutilized account balance will remain unchanged.
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New IP addresses will be assigned for your environments. We will notify you once the new IPs have been finalized.
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During the migration, your instances/environments may need to be stopped briefly to ensure data consistency and integrity.
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Once the migration is complete, you will receive dedicated login credentials for the new platform.
Platform Improvements
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Improved container orchestration with a fully integrated runtime for enhanced stability and uninterrupted container execution.
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Enhanced scalability, simplified infrastructure management, improved resource utilization, and greater operational flexibility through a modern cloud-native architecture.
We appreciate your patience and cooperation during this transition. Our team will keep you informed throughout the process and notify you as each environment is successfully migrated.
If you have any questions or require assistance, please contact our support team.
Kind regards,
The Support Team
Dienstag, Juli 7, 2026